Frequently Asked Questions
Everything you need to know about your dancewear order.
What are the shipping options for Europe?
We offer standard and express shipping across Europe. Delivery times typically range from 3 to 7 business days depending on your location. Free shipping is available on orders exceeding a specific threshold.
How do I return an item?
If you are not satisfied with your purchase, you can return unworn items in their original packaging within 30 days of receipt. Please use our online returns portal to generate a label.
How do I find the right size for dance shoes?
Dance shoe sizing can differ from street shoes. We provide detailed size guides on each product page. We recommend measuring your foot and comparing it to our brand-specific charts for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal and localized payment options like Klarna and Giropay in select regions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify an order within 30 minutes of placement by contacting our customer service team directly.
Are your products suitable for professional dancers?
Yes, Capezio is a trusted brand for both beginners and professionals. Our products are designed with high-quality materials to withstand the rigors of intense training and performance.